Unfortunately, we are unable to combine shipping costs for multiple items purchased. If our system changes, we are more than happy to do so. However right now a discount on shipping is not offered.

We apologize for any inconvenience but, unfortunately, we are not currently able to accommodate customer pick-ups.

Our shipping process is automated and does not allow for removal of our company name from the return address label. We will, however, ship to whomever you would like us to. Please specify the appropriate name and address when making your purchase.

You can select from the following shipping options:
Standard shipping - 4 to 14 Business days (may take up to 21 days)
Expedited shipping - 3 to 7 Business days
International mail - Up to 6 weeks

Unfortunately, we do not have control over how long it takes the Post Office to deliver your package once it leaves our warehouse. We process and ship out our packages within 1 to 2 business days.

Unfortunately, once an order is purchased it is impossible to go back and change the shipping method.

At this time we do not have the supplies to offer overnight shipping. Our fastest method of shipment is with our Post Office, using Expedited Shipping. Without delay, the item should arrive within 6 business days. Sometimes it can take only 3 business days to arrive. If you need the item the next day, please look elsewhere for a seller who offers that option.

We will need to know why you are returning your order. Please send an email to sales@gotbooks.com explaining why you need to return your order.

We ship all of our packages from our Warehouse in Wilmington, MA.

We sincerely apologize for the mix up. We strive to make sure that every order is correct and shipped out as quickly as possible. Unfortunately, there are the rare occasions when an order slips through the cracks. We want to do everything we can to make it up to you.
Please send an email describing the problem to sales@gotbooks.com with your order number included and a representative we contact you shortly.

We apologize that the order did not come as described. Sometimes damaged items slip though the cracks. We will check to see if we have another copy in stock. Please send an email describing the problem to sales@gotbooks.com with your order number included and a representative will contact you shortly.

New: Just like it sounds. A brand-new, unused, unread copy in perfect condition.

Like New: An apparently unread copy in perfect condition. Dust cover is intact; pages are clean and are not marred by notes or folds of any kind. Suitable for presenting as a gift.

Very Good: A copy that has been read, but remains in excellent condition. Pages are intact and are not marred by notes or highlighting. The spine remains undamaged.

Good: A copy that has been read, but remains in clean condition. All pages are intact, and the cover is intact (including dust cover, if applicable). The spine may show signs of wear. Pages can include limited notes and highlighting, and the copy can include "From the library of" labels.

Acceptable: A readable copy. All pages are intact, and the cover is intact (the dust cover may be missing). Pages can include considerable notes--in pen or highlighter--but the notes cannot obscure the text.

Unfortunately, we have quite a substantial inventory and we do not take pictures. Please refer to our condition guidelines above for questions regarding item conditions.

We sell on the following Online Marketplaces:
- ABE
- Alibris
- Amazon
- Amazon.co.uk
- Barnes and Noble
- eBay
- Half.com

At this time, we don't have the capacity to dynamically research edition numbers.

We list all of our books online by their ISBN/ASIN numbers. These numbers directly indicate the edition of the book. Please verify that the ISBN in our listing matches the ISBN that you are searching for. If you decide to purchase your item from us, and find that the book we send does not match the posted edition, we will immediately resolve the situation and do our absolute best to take care of you.

We do not accept orders directly. However, we sell on the following Online Marketplaces:
- ABE
- Alibris
- Amazon
- Amazon.co.uk
- Barnes and Noble
- eBay
- Half.com

Yes, we currently have 5 stores. The addresses can be found at www.UsedBookSuperstore.com. Please note: these books are not the same as what is listed in our inventory online. Unfortunately, you will not be able to order something online and pick it up at a store.

Please email sales@gotbooks.com and a customer service representative will be in touch with you shortly. They will provide a tracking number (if available), and let you know how long it should take for the item to arrive.

Please email sales@gotbooks.com with “CANCEL MY ORDER” in the subject field.
Please note that due to our efficient and timely processes, we are sometimes unable to cancel orders before they're shipped out. A customer service Representative will be in touch shortly.

We will try to change your address, but please keep in mind that due to our efficient and fast fulfillment process, we aren't always able to catch items before they go out. Send an email to sales@gotbooks.com with “CHANGE OF ADDRESS” in the subject field. A customer service representative will be in touch shortly.

Please contact someone from the website that you purchased your item(s) from. We do not manage billing, process credit cards etc.

Please send an email to sales@gotbooks.com and a customer service representative will contact you shortly.

Unfortunately, the phone number listed on the website is used exclusively for our donations department. For privacy protection and security purposes, we are only able to handle order inquiries via email. All phone calls regarding orders will be directed to email sales@gotbooks.com.